Your digital future depends on your strategy, capabilities, data

In today’s connected world, the number of digital opportunities can seem endless and overwhelming.

Optimal Solutions provides expertise across the entire IoT Ecosystem to bring focus to your company’s digital vision and deliver competitive advantage by accelerating time-to-market for your connected products. Let Optimal Solutions be your guide.

Application Development Services

Optimal Solutions helps companies like yours identify and capture transformative business opportunities by bridging and fusing the digital and physical worlds.

As the digital solutions division of Optimal Design, making your digital vision a reality is core to our business.

Optimal Solutions is proud to be a division of Optimal Design, one of the top product development companies around the world.

Optimal Solutions develops applications and cloud services to provide insights into the operation and usage of your connected products, as well as recurring revenue opportunities and support services.

As a division of Optimal Design, we have the skills and expertise to work in parallel with product developers to ensure that the hardware, firmware, applications, and cloud services evolve in harmony.

Our comprehensive digital services and support are tailored to your needs.

Optimal Solutions focuses on your success
from inception to well into the future.

When you work with Optimal Solutions, you harness expertise and experience across the entire IoT Ecosystem. We support your digital goals, whether project-oriented or a strategic business initiative.

Let us know how we can help. Contact us to learn more about our capabilities and how, as a member of your team, we could accelerate the attainment of your digital business objectives.

The term IoT, or Internet of Things, refers to the collective network of connected devices and the technology that facilitates communication between devices and the cloud, as well as between the devices themselves.

Some of the clients the Optimal Design team has worked with to develop innovative products.

The Optimal Advantage

Expertise and Experience
across the entire IoT

Do you need help in managing your IoT infrastructure?

Our secure and highly scalable cloud-based support infrastructure allows our customers to focus on their business strategies, not the complexities of managing IT infrastructure. Easily accessible communication options paired with custom service level agreements provide quick access to troubleshooting resolutions. Simply call, text, email or chat with our friendly Support Team, 24/7.

  • 24/7 End-to-End System Monitoring
  • Alert Management
  • Patch Management
  • SLO/SLA Management
  • Systems Performance Management
  • Vendor Escalation Management
  • DEV/OPS Integration
  • Dedicated Account Manager
Do you need help in designing your customer’s user experience?

Our UI/UX team leverages market research, customer observations, and in-house engineers to tailor the interaction between users, software, and hardware with each new application. This expert insight creates an intuitive experience that drives maximum impact with meaningful customer engagement.

  • Persona and Case Study Development
  • User Research and Usability Testing
  • Wireframe & Interactive Workflows
  • Visual Application Design
  • Multi-platform Design for Web, iOS and Android
Does your IoT application and infrastructure require optimization?

Our expert team of System Architects and Engineers have the ability to build end to end digital infrastructures. We deliver secure, reliable services to drive value and growth by listening to and understanding our customers.

  • On-Premises and Cloud Systems Design
  • End-to-End Digital Security Design
  • System Sizing and Specification
  • Network Utilization Analysis
  • API Integration
  • Site Installation and Turn Up
  • Configuration and Tuning
  • Testing and Documentation
  • Cloud Migration Services
Do you have scalable customer support for your connected products?
At Optimal Solutions, we are support fanatics. Our world class Customer Care and Technical Support teams deliver unparalleled peace of mind when you need it most.

  • First Call Support: Levels 1 – 4
  • Trouble Ticketing
  • Self Help Knowledgebase
  • Talk, Text, and Chat Support
  • Support Escalation Management
  • KPI and SLA Management
  • Call Center Integration
  • Dedicated Account Manager
  • Field Services
Do you have an experienced agile IoT app development team in place?

We focus on the user experience as prototypes and minimum viable products are developed in tandem with a roadmap for scalable growth. Our agile process and cross-platform tools facilitate the creation of digital twins to meld the physical and digital world ensuring faster time to value.

  • Requirements and Design Development
  • MVP Definition Development
  • Digital Twin Creation
  • Code, Build, Test, and Release
  • Roadmap and Release Development
  • AR Interactive Data Visualization
  • DEV/OPS Integration
  • Support Utility Tool Development
Do you understand the financial impact of your digital business strategy?

The potential with IoT is endless. However, success in IoT is not solely about zeros and ones or connected devices, it is also about alignment and execution with business strategies. Our experienced team has developed business accelerators to avoid pitfalls and ensure projects stay on time, on target, and on budget.

  • Digital Transformation Strategy
  • Data Monetization Strategy
  • Business Requirements Development
  • Product Requirements Development
  • MVP Definition Development
  • Financial Modeling
  • Market and Product Research
  • Business Plan Development

Your Industry.
Our Expertise.
Your Solution.

We take pride in our broad IoT expertise that has enabled us to deliver innovative solutions to multiple industry segments:

Smart Connected Products


Entertainment & Amusement



Customer Support

Our U.S. based customer care and support teams take pride in providing best in class service for all of our customers. Simply click, call, or email for assistance and one of our Optimal Solutions customer care members will respond accordingly.

Call 847-818-1000

Email: [email protected]

Contact Us

Ready to learn more about how Optimal Solutions can advance your company, drive performance, connect the digital dots and help you scale?

Just complete the form or give us a call.

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Optimal Solutions

601 W. Campus Drive
Suite B3
Arlington Heights, IL


Optimal Solutions
601 W. Campus Drive, Suite B3
Arlington Heights, IL 60004

[email protected]

Downtown Studio

566 W. Adams Street
Suite 330
Chicago, IL 60661

Downtown Studio

Optimal Solutions
566 W. Adams Street, Suite 350
Chicago, IL 60661

Optimal Solutions
601 W. Campus Drive, Suite B3
Arlington Heights, IL 60004

[email protected]

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