Enabling Your Digital Future

Accelerate your success with Optimal Solutions

As the digital solutions division of Optimal Design, making your digital vision a reality is core to our business. In a connected world, the number of opportunities are endless and can feel overwhelming. Whether it be gaining a competitive advantage, making informed business decisions, or generating new revenue streams through monetization of data, Optimal Solutions helps companies like yours identify and capture transformative business opportunities by fusing the digital and physical worlds.

The Optimal Advantage

Expertise and Experience across the entire IoT Ecosystem

Network Operations Support

Our secure and highly scalable cloud-based support infrastructure allows our customers to focus on their business strategies, not the complexities of managing IT infrastructure. Easily accessible communication options paired with custom service level agreements provide quick access to troubleshooting resolutions. Simply call, text, email or chat with our friendly Support Team, 24/7.

  • 24/7 End-to-End System Monitoring
  • Alert Management
  • Patch Management
  • SLO/SLA Management
  • Systems Performance Management
  • Vendor Escalation Management
  • DEV/OPS Integration
  • Dedicated Account Manager
UI/UX Design

Our UI/UX team leverages market research, customer observations, and in-house engineers to tailor the interaction between users, software, and hardware with each new application. This expert insight creates an intuitive experience that drives maximum impact with meaningful customer engagement. 

  • Persona and Case Study Development
  • User Research and Usability Testing
  • Wireframe & Interactive Workflows
  • Visual Application Design
  • Multi-platform Design for Web, iOS and Android
Architecture & Implementation

Our expert team of System Architects and Engineers have the ability to build end to end digital infrastructures. We deliver secure, reliable services to drive value and growth by listening to and understanding our customers.

  • On-Premises and Cloud Systems Design
  • End-to-End Digital Security Design
  • System Sizing and Specification
  • Network Utilization Analysis
  • API Integration
  • Site Installation and Turn Up
  • Configuration and Tuning
  • Testing and Documentation
  • Cloud Migration Services
Customer Support & Field Services

At Optimal Solutions, we are support fanatics. Our world class Customer Care and Technical Support teams deliver unparalleled peace of mind when you need it most.

  • First Call Support: Levels 1 – 4
  • Trouble Ticketing
  • Self Help Knowledgebase
  • Talk, Text, and Chat Support
  • Support Escalation Management
  • KPI and SLA Management
  • Call Center Integration
  • Dedicated Account Manager
  • Field Services
Application Development

We focus on the user experience as prototypes and minimum viable products are developed in tandem with a roadmap for scalable growth. Our agile process and cross-platform tools facilitate the creation of digital twins to meld the physical and digital world ensuring faster time to value. 

  • Requirements and Design Development
  • MVP Definition Development
  • Digital Twin Creation
  • Code, Build, Test, and Release
  • Roadmap and Release Development
  • AR Interactive Data Visualization
  • DEV/OPS Integration
  • Support Utility Tool Development
Digital Business Services

The potential with IoT is endless. However, success in IoT is not solely about zeros and ones or connected devices, it is also about alignment and execution with business strategies. Our experienced team has developed business accelerators to avoid pitfalls and ensure projects stay on time, on target, and on budget.

  • Digital Transformation Strategy
  • Data Monetization Strategy
  • Business Requirements Development
  • Product Requirements Development
  • MVP Definition Development
  • Financial Modeling
  • Market and Product Research
  • Business Plan Development

Solution Focused

Technical Expertise and Experience

Smart Connected Products

Industrial
IoT

Entertainment & Amusement

Retail
Automotive

Smart
City

Customer Support

Our U.S. based customer care and support teams take pride in providing best in class service for all of our customers. Simply click, call, or email for assistance and one of our Optimal Solutions customer care members will respond accordingly.

Call 847-818-1000

Contact Us

Interested in learning more about how Optimal Solutions can accelerate making your digital vision a successful reality? Just complete the form below or give us a call.

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Optimal Solutions

601 W. Campus Drive
Suite B3
Arlington Heights, IL
60004

Headquarters

Optimal Solutions
601 W. Campus Drive, Suite B3
Arlington Heights, IL 60004

847-818-1000
[email protected]

Downtown Studio

566 W. Adams Street
Suite 330
Chicago, IL 60661

Downtown Studio

Optimal Solutions
566 W. Adams Street, Suite 350
Chicago, IL 60661

Optimal Solutions
601 W. Campus Drive, Suite B3
Arlington Heights, IL 60004

847.818.1000
[email protected]

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